Official Notice: Transition to the New Customs House in Mauritius
The Mauritius Revenue Authority’s Customs Department has issued an official communication to inform the public and relevant stakeholders about the scheduled relocation to the New Customs House at Mer Rouge. This move, initiated on 8th September 2010, aims to enhance operational efficiency and improve service delivery within the department. This notice provides essential details regarding the relocation schedule, affected sections, and contact information for further assistance.
Context and Scope of the Move
The Customs Department, a vital component of the Mauritius Revenue Authority (MRA), oversees import, export, and transit activities, ensuring compliance with national and international trade regulations. The transition to the new premises is part of the government’s broader initiative to modernize customs operations and facilitate smoother customs procedures through improved infrastructure.
The relocation process is carefully planned to minimize disruption to daily operations. It involves a phased transfer of departments and services over a period spanning from 8th September to 23rd September 2010. The move is scheduled in a manner that ensures continued access to essential customs services for traders, importers, exporters, and the general public.
Who Is Affected by the Relocation?
This notice primarily concerns individuals and entities involved in customs-related activities, including:
- Importers and exporters handling goods through the Mauritius Customs Department
- Customs brokers and freight forwarders
- Government officials working within the customs sector
- Members of the public requiring access to customs services at the current location
It is important for all stakeholders to be aware of the phased schedule to plan their interactions with the Customs Department accordingly.
Key Details of the Moving Schedule
The relocation process is organized in a day-by-day schedule, with specific sections of the department moving to designated floors at the new Mer Rouge premises. The schedule is as follows:
| Date | Section | Floor |
|---|---|---|
| 08.09.2010 | Cashier, Reception & Compliance | Ground Floor |
| 09.09.2010 | Valuation G. Goods, Bonded Warehouse, Val SHV | Ground & First Floors |
| 13.09.2010 | Examination, COR/Reg/Licensing, Cashier, Registry & Filing | Ground, Second & Third Floors |
| 14.09.2010 | Manifest & Jerquing, Duty-Free | Ground & First Floors |
| 15.09.2010 | Freeport, Resident & Vehicle Clearance | First Floor, Ground |
| 16.09.2010 | Origin, Transit Office | Ground Floors |
| 17.09.2010 | Bonded Warehouse | First Floor |
| 20.09.2010 | Bonded Warehouse, Registry & Filing | First & Third Floors |
| 21.09.2010 | IPR, Bank Guarantee & Exemption, Export | Fourth, First & Ground Floors |
| 22.09.2010 | Registry & Filing, Store Basement | Third Floor, Basement |
| 23.09.2010 | CMS/IT, Registry & Filing | Fifth & Third Floors |
Note that the Cashier, Registry, and Filing sections will be moved gradually to prevent operational disruptions. This phased approach ensures that essential services remain accessible throughout the transition period.
Contact and Further Information
For any inquiries or additional information regarding the move, stakeholders are encouraged to contact Officer R. Nawosah from the Capacity Building Team at the New Customs House. The contact details are as follows:
- Telephone: 202 0500
- Email: Cbt.Customs@mra.mu
The Mauritius Revenue Authority apologizes for any inconvenience caused by this relocation and appreciates the cooperation of all affected parties during this period.
References and Official Authority
This notice is issued by the Customs Department of the Mauritius Revenue Authority, a statutory body operating under the legal framework of the Mauritius Revenue Authority Act and relevant customs legislation. It reflects the department’s commitment to transparency and effective communication with the public regarding operational changes.
