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Frequently Asked Questions

The essentials about clicdoc: the global library, the online editor, certified registered mail, and the subscription.

How much does the subscription cost?
You start with a 48-hour trial for 0.90 €. After that, it's 49 € TTC per month, with no commitment. The subscription can be canceled with one click whenever you wish. Downloads and document editing are unlimited for the entire duration of the subscription.
Why a subscription instead of pay-per-use?
An administrative process rarely involves just one document: it often requires a form, a cover letter, sometimes a follow-up, and then sending. The subscription brings together research, editing, registered sending, and archiving in one place, without having to count each piece again. You stay in control: cancel with one click whenever you no longer need it.
What exactly does the subscription include?
Access to the library of official documents from 79 countries, template letters, the online editor, unlimited downloads, certified registered mail via Postclic, tracking of your mail, and archiving of your shipments in your account. Updates to forms are included.
How much does it cost?
48-hour trial for 0,90 €, then 49 € including VAT per month, no commitment, cancelable with one click. Unlimited downloads included.
What is certified registered mail via Postclic?
Once your document is filled out, you send it registered without printing or going to the counter. Postclic takes care of printing, folding, and sending. The service covers 79 countries, allowing you to write to an administration or recipient abroad from your home.
Does online registered mail have the same value as paper registered mail?
Yes. Each shipment generates a timestamped proof of deposit, enforceable in case of dispute, just like a classic registered receipt. You keep a dated record of your process, which is important for administrative deadlines and disputes.
Can I track my mail after sending?
Yes. You can track each piece of mail in real-time, from deposit to delivery, from your account. The history of your shipments remains accessible, with proofs and dates associated with each process.
How does the online editor work?
You open the document in your browser and fill in the highlighted fields as they appear on the page, exactly like on the paper version. What you see on the screen corresponds to what will be printed. Your changes are saved as you go: you can close the tab and come back later without losing anything.
Can I edit a document online?
Yes, for template letters and models: you fill in the highlighted fields directly in the browser, then print or download the completed document.
What are template letters and what are they for?
These are ready-to-fill template letters: cancellation, complaint, request, certificate, and other common procedures. You fill in the fields in the editor, then print the letter or send it registered via Postclic, without starting from a blank page.
What is the difference between an official document and a template letter?
Official documents are government forms to download. Template letters are editable models you fill out online, then print or send.
Where do the documents come from?
Every document comes directly from the official government sources of the relevant country. We never create fake forms: we list official documents and make them easy to find.
Are the contents reliable and up-to-date?
Yes. Our content is written and reviewed by administrative procedure specialists, then regularly checked and updated to follow changes in forms and procedures.
In how many countries and languages is clicdoc available?
clicdoc covers 79 countries. Each country has its library in its official language, with documents and templates tailored to its administrative context. Certified registered mail via Postclic is also available in these 79 countries.
In which languages are the documents?
Each country has its library in its official language, with explanations and templates adapted to the local administrative context.
Are my data and documents protected?
Yes. Editing is done in your browser, on your side: the content you enter in a document remains on your device while you fill it out. For registered sending, the necessary data for shipping is securely transmitted to Postclic. Your sent documents remain accessible in your account.

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