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Notice / Circular

Winners of the 2022 Taxpayer Satisfaction Survey

Official documentCommuniqueTSS281022MauritiusNotice
Editorial collectionsTaxes
PreviewDocument preview: List of winners of the Taxpayer Satisfaction Survey (TSS) 2022 (28.10.22) — Notice / Circular, Mauritius (CERFA n°CommuniqueTSS281022)
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Official Notice: List of Winners of the Taxpayer Satisfaction Survey (TSS) 2022

Introduction and Context

The Mauritius Revenue Authority (MRA) has publicly released the results of the Taxpayer Satisfaction Survey (TSS) for the year 2022. This survey is an essential tool used by the MRA to gauge the level of satisfaction among taxpayers regarding the services provided by the authority. The official notice, dated 28 October 2022, confirms the winners of the associated prize draw, which aims to encourage taxpayer engagement and feedback through an online platform.

Scope and Purpose of the Notice

This official communication serves to announce the winners of the TSS 2022 draw, conducted at the MRA headquarters in Port Louis. It is intended to inform the public and participating taxpayers about the outcome of the prize distribution, as well as to acknowledge the importance of taxpayer participation in the survey process. The notice also emphasizes the MRA’s commitment to transparency and stakeholder engagement in its service delivery.

Key Details of the Prize Draw

The draw took place at Ehram Court, located at the corner of Mgr. Gonin and Sir Virgil Naz Streets in Port Louis, under the supervision of the Gambling Regulatory Authority (GRA). The official process involved a random selection from among the taxpayers who completed the online survey, ensuring fairness and adherence to regulatory standards.

Prize Position Recipient Name Prize Amount (Rs)
1st Bhoobun, Navic Kumar 25,000
2nd Bhugaloo, Ubaid Ullah 15,000
3rd Kistnen, Logambal 10,000

Eligibility and Prize Collection

Participants who were selected as winners are advised to contact the Taxpayer Education & Communication Department (TECD) at the MRA. The department can be reached via telephone at +230 207 6000. Winners are requested to coordinate with TECD to facilitate the collection of their respective prizes, which are awarded in Mauritian Rupees (Rs).

Significance of the TSS and Stakeholder Engagement

The Taxpayer Satisfaction Survey is a vital initiative aimed at enhancing the quality of services offered by the Mauritius Revenue Authority. By actively involving taxpayers through online surveys, the MRA seeks to identify areas for improvement and foster a culture of transparency and responsiveness. The prize draw acts as an incentive for increased participation, thereby enriching the feedback received and supporting continuous service enhancement.

This activity was conducted in accordance with the regulations overseen by the Gambling Regulatory Authority, ensuring compliance with applicable legal frameworks. The process underscores the MRA’s commitment to transparency, fairness, and accountability in its engagement with the taxpayer community.

Conclusion and Acknowledgements

The Mauritius Revenue Authority extends its congratulations to the winners of the TSS 2022 and expresses its sincere appreciation to all taxpayers who participated in the survey. Their feedback is instrumental in shaping the future of tax administration services in Mauritius. The MRA continues to promote digital engagement and strives to provide efficient, transparent, and taxpayer-friendly services.

Frequently Asked Questions

What is the purpose of the Taxpayer Satisfaction Survey?

The survey aims to assess taxpayer satisfaction with the services provided by the Mauritius Revenue Authority.

When was the official notice issued?

The official notice was issued on 28 October 2022.

What does the prize draw involve?

The prize draw is conducted to recognize and reward taxpayers, with winners announced in the official notice.

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